Private Practice
  • About the Firm: Carpenters Group are a leading provider of claims services to the insurance industry and their customers. The range of services extends from receiving notification of a cracked windscreen at one end of the spectrum, to the conduct of multi-million-pound catastrophic injury claim at the other.
  • About the Role: We are seeking to appoint a Complex Legal Advisor to deal with all aspects of litigated and non–litigated personal injury claims, including RTA claims. Handling what are predominately complex cases dropped from the portal which may be fast and/or low end multi track in value.
  • Looking for: We are looking to secure your expertise gleaned in your minimum of 5 years PQE and as a handler who has had experience of both fast-track and multi-track litigation who must also have a working knowledge of the portal process; and as a handler who has had experience of dealing with complex claims or claims which are technical in nature; together with your proven track record of running a successful fast and/or multi track caseload within a personal injury environment.
  • Opportunities: The opportunities afforded to you will include but not be limited to, ensuring clients (lay and insurance) are kept informed and up to date on a regular basis throughout the life of the claim; building a rapport by speaking/meeting with clients when possible to ensure a consistency of service and to ensure insurers loyalty to the Firm; and checking the authenticity and validity of claims by speaking with clients regularly on potentially difficult files.
  • And more: You will assist new or less experienced members of the team with any issues in terms of clients, referrers, external agencies and procedure etc.; and liaise with Team Leader and/or Head of Department to take more contentious files and deal with them under supervision to expand knowledge and experience.

Carpenters Group